Privacy Policy

GiGi’s Cupcakes

Effective Date: 2/25/2026

GiGi’s Cupcakes (“we,” “our,” or “us”) respects your privacy and is committed to protecting the personal information you share with us through our website and in our bakery locations. This Privacy Policy explains how we collect, use, and safeguard your information.

Information We Collect

We may collect personal information that you voluntarily provide, including:

  • Name

  • Email address

  • Phone number

  • Billing and delivery information

  • Order details

  • Event or catering inquiries

We may also collect limited non-personal information automatically when you visit our website, such as browser type, device type, and pages visited.

How We Use Your Information

We use your information to:

  • Process and fulfill orders

  • Respond to inquiries and requests

  • Provide customer service

  • Send order confirmations or updates

  • Improve our website and services

  • Send promotional emails (only if you opt in)

We do not sell or rent your personal information to third parties.

Cookies & Website Analytics

Our website may use cookies and standard analytics tools to understand how visitors use our site and improve user experience. Cookies do not provide us with personal information unless you voluntarily supply it.

You may disable cookies in your browser settings at any time.

Email & Marketing Communications

If you subscribe to our email list, you may receive updates, promotions, or special offers from GiGi’s Cupcakes. You may unsubscribe at any time by clicking the unsubscribe link in any email.

Third-Party Services

We may use trusted third-party providers for services such as:

  • Payment processing

  • Online ordering

  • Email marketing

  • Website hosting

These providers only receive the information necessary to perform their services and are expected to protect your data.

Data Security

We implement reasonable administrative, technical, and physical safeguards to protect your personal information. However, no method of transmission over the internet is completely secure.

Children’s Privacy

Our website and services are not directed to children under 13. We do not knowingly collect personal information from children.

Your Privacy Choices

You may request to:

  • Access your personal information

  • Correct or update information

  • Request deletion of your information

  • Opt out of marketing communications

To make a request, please contact us using the information below.

Contact Us

If you have questions about this Privacy Policy or your personal information, please contact:

GiGi’s Cupcakes
2430 Teaster Lane #103, Pigeon Forge, TN 37863

Updates to This Policy

We may update this Privacy Policy periodically. Changes will be posted on this page with an updated effective date.